b889's Responsible Gaming is our priority
So entertainment never becomes a problem — b889 gives you deposit limits, self-exclusion and 24/7 support.
b889 is a gaming platform for people aged 21 and above only. Opening an account or playing as a minor is strictly prohibited. If there are underage members in your household, please keep your account details secure.
Remember: Online gaming is a form of entertainment — not a way to earn income. Never bet more than you can afford and do not play with borrowed money.
At b889 we believe responsible gaming is the foundation of a healthy and enjoyable experience. We provide a range of protective tools and support to ensure that gaming always remains a controlled and positive experience for every player. You can set your own limits directly from your account.
The purpose of gaming should be to have fun. When it starts to have a negative impact on daily life, family or financial planning, it is time to pause and seek help. Our support team is always by your side.
Our Protective Tools
b889 gives you the power to control your own experience.
Deposit Limit
You can set your own limit on how much you deposit daily, weekly or monthly. Once a limit is set it takes effect immediately — to increase it you must wait through a specified cooling-off period.
Time-Out Feature
If you want to take a short break, set a time-out from 24 hours up to 30 days. During this period you will not be able to log in or place bets on your account — making it easy to step away from gaming.
Self-Exclusion
If you feel gaming is getting out of control, use the self-exclusion option. This will temporarily close your account for a minimum of 6 months and can also be made permanent if needed.
Bet Limit
Set an upper limit on the amount of a single bet. This reduces the chance of a large loss in an impulsive moment and makes it easier to stay within your budget.
Loss Limit
Set a cap on how much you can lose within a given period. When the limit is reached the session closes automatically — to protect your balance.
24/7 Support Team
Contact us via live chat or email for any issue — support is available in Bengali and English. Our team will help you use the right tools.
Signs of Problematic Gaming
Answer the questions below honestly. If more than one answer is "yes", it is important to seek help.
- Do you often bet more than your budget and regret it afterwards?
- Do you keep coming back to play to recover losses — thinking "I'll win this time"?
- Have you been spending less time with family or friends because of gaming?
- Are you hiding the truth from your family about how much you play?
- Have you borrowed money for gaming or are you unable to pay important bills?
- Do you feel restless or irritable when you are not playing?
- Is gaming affecting your work or studies?
If any one of the signs above appears in you regularly, it may be an indication of problematic gaming. Please contact our support team — we do not judge, we help.
How to Use Protective Tools
After logging in to your b889 account, set your limits in just a few steps.
Log in to your account
Log in to the b889 platform with your username and password.
Go to Account Settings
Click the profile icon in the top right corner and open the "Account Settings" or "Responsible Gaming" section.
Choose the Limits You Want
Select whichever you need — deposit limit, bet limit, loss limit or time-out — and set the amount or duration.
Confirm the Change
Reducing a limit or setting a time-out takes effect immediately. Increasing a limit has a cooling-off period — this helps prevent impulsive decisions.
Contact Us If You Need Help
If you have any trouble using the tools or want to self-exclude, let us know directly via live chat or at [email protected] — we will help you quickly.
Core Principles of Responsible Gaming
Set a Budget and Stick to It
Set a fixed budget for gaming each week or month — and end your session once it is used up. Using the deposit limit on b889 ensures this budget is enforced automatically. Always keep gaming costs separate from essential expenses — money for rent, healthcare or your children's education should never be spent on gaming.
Track Your Time
Playing for a long stretch creates mental fatigue and weakens judgment. Take a break every hour, get up and walk around, drink some water. You can use b889's time-out feature to make sure you take regular breaks.
Keep Your Emotions in Check
Never place bets when you are angry, sad, lonely or under the influence of alcohol. At these moments your ability to make decisions is weakened and the chance of a large loss increases. Betting more to try to recover a loss is never the solution — this mindset leads to problems faster than anything else.
Keep Your Family Informed
If members of your family feel that your gaming habits have changed, listen to them carefully. The concerns of loved ones are often an important signal. We do not want b889 to ever become a source of conflict within a family.
Keep Minors Away from Access
If children or teenagers can access your device, keep your b889 account password secure and make a habit of logging out. You can also use internet filtering software to block underage users from accessing gambling sites.
You Have the Right to Get Help
Seeking help for a gaming problem is not a sign of weakness — it takes courage. You can reach the b889 support team at any time via live chat or email. Our team will help you use the right tools and, if needed, point you towards professional help.
Need Support? We Are Here
The b889 support team is available in Bengali and English 7 days a week, 24 hours a day. If you have any questions or concerns about responsible gaming, do not hesitate to contact us.
Live Chat
After logging in to your account, start a chat from any page — you will get a response right away.
Email Support
[email protected] — write out your concerns in detail and we will read them carefully.
Play Safe, Enjoy the Fun
Responsible gaming is our commitment at b889. Check the FAQ to learn more or browse our games.