b889 Terms & Conditions

Age & Identity

• You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
• You may create an account in your own name as a legitimate individual. Opening an account on behalf of someone else or under a fictitious identity is prohibited.
• Each person may hold only one account. If multiple accounts belonging to the same person are found, they will be closed and the balances may be confiscated.
• The information you provide when creating an account must be completely accurate and up to date. Providing false information may result in the account being cancelled.

Geographic Restrictions

b889 may not provide services in certain regions. Using this platform from any country or region where online gaming is legally prohibited is strictly not allowed. Users are solely responsible for being aware of and complying with the laws applicable in their area.

Deposit Rules

• Minimum deposit amount: ৳100 (for each method).
• Deposits must be sent only from a payment method registered in your own name.
• Depositing funds through a third party is strictly prohibited and such transactions will be returned.
• Use the correct reference or transaction ID when making a deposit.
• If a deposit is delayed due to technical reasons, notify our support team.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally completed within 1 hour.
• Withdrawals will only be sent to the same method used for the deposit.
• Withdrawals may be held if the wagering requirements for a bonus have not been met.
• Large withdrawals may be delayed if identity verification has not been completed.
• Unusual or suspicious withdrawals may require additional verification.

Financial Responsibility & Fraud

b889 reserves the right to suspend or close any account where there is evidence of fraudulent activity, money laundering, or system abuse. In such cases, the relevant balance may be confiscated and legal action may be taken.

Welcome Bonus

• A 100% bonus is available on the first deposit at b889, up to a maximum of ৳15,000.
• Example: deposit ৳1,000 and receive ৳1,000 as a bonus — total balance ৳2,000.
• Wagering requirement: you must wager 10 times the bonus amount. For example, a ৳1,000 bonus requires ৳10,000 in wagers.
• Wagering is calculated on the bonus amount only, not on the combined total of deposit plus bonus.
• The welcome bonus applies only once per account.
• The bonus must be used within a set time limit — expired bonuses are cancelled automatically.

General Bonus Rules

• Bonus funds cannot be withdrawn as cash directly — they become withdrawable only after the wagering requirements are met.
• b889 reserves the right to change, suspend, or cancel bonus offers at any time.
• If an attempt is made to claim bonus benefits using multiple accounts, all related accounts will be closed.
• Specific terms for each promotion are provided in detail on the relevant page.

General Gaming Policy

• All games on b889 are operated according to fair play principles. Results are determined using a Random Number Generator (RNG).
• If a game is left incomplete due to a technical error, b889 may consider that round void.
• We reserve the right to correct any incorrect winnings displayed due to a software error or incorrect display.
• Game results are considered final only after they have been announced and confirmed.

Prohibited Activities

• Attempting to win by exploiting software bugs, system vulnerabilities, or erroneous odds.
• Abusing bonuses or promotional offers, such as using multiple accounts.
• Using automated bots or software to operate games.
• Colluding with other players to cheat (collusion).
• Attempting to hack or gain unauthorized access to the gaming system.

Self-Control Tools

• You can set deposit limits on your account at any time.
• You can take a temporary break (cooling-off period).
• You can exclude yourself permanently or for a set period (self-exclusion).
• Our 24/7 support team is ready to help with any issues.

Data Use Policy

• Your personal information is used only to provide services and ensure security.
• Your data is not sold or shared with any third party without your consent.
• We process data in compliance with data protection laws and relevant regulations.
• You may request the correction or deletion of your data.

How to Submit a Complaint

• First, contact our 24/7 live chat — most issues are resolved immediately.
• If the issue is not resolved via live chat, send the details in writing to [email protected].
• Attaching relevant screenshots or transaction details to your complaint helps reach a faster resolution.
• After receiving a complaint, b889 will investigate and provide a resolution within a reasonable time.

Final Decision

In the event of any dispute, b889's decision will be considered final, but that decision will always be consistent with these Terms and applicable law. We always follow a fair and transparent process.

Platform Liability

b889 strives to maintain a safe and reliable gaming environment. However, b889 will not be held responsible for the following:

• Games not completing due to internet connection disruptions.
• Delays or errors from third-party payment providers.
• Loss caused by the user's own negligence or lack of care in account security.
• Temporary suspension of services due to legal changes.

Right to Modify Services

b889 reserves the right to modify, suspend, or discontinue services at any time without prior notice. Services may be temporarily unavailable during maintenance.

Support Channels

• Live Chat: 24/7 instant support — in Bengali and English
• Email: [email protected]

To learn more, visit our FAQ page or read about us.